Frequently Asked Questions

Click "Book Now" on any boat page to see live availability and reserve online in a couple minutes. You'll pay securely by card at the time of booking. If you'd rather talk to a human, call or text us at (214) 620-0212.

Per boat. Bring up to the posted capacity and the price stays the same — great value for groups and families.

The earlier the better, especially for weekends in peak summer (Memorial Day through Labor Day). Prime slots on Saturdays often fill a week or two out. Weekdays you can usually book same-day.

Cancel 5+ days before your start for a full refund (less the 5% card-processing fee). Between 2 and 5 days out it's a 50% refund, and inside 48 hours it's non-refundable. If WE cancel for unsafe weather, you always get a full refund or a free reschedule — we'd rather move your trip than send you out in a storm.

Yes — a refundable $1,000 hold is placed on your card before your trip and released after the boat is returned in the same condition. Normal wear is on us; repair costs for preventable damage come out of the hold.

Under Texas law, anyone born on or after September 1, 1993 must carry proof of completing a Texas Parks & Wildlife–approved boater education course to operate a motorized boat over 15 hp or a windblown vessel over 14 ft. If you were born before that date, no course is required. The online course is quick (~3 hours) at tpwd.texas.gov — finish it before your rental if you need it.

You must be at least 18 and have a valid driver's license to be listed as the boat operator on the rental. Younger guests are welcome on board — they just can't be the one driving.

Safety first — if conditions become unsafe (lightning within range, sustained high winds, severe weather) we'll reach out to reschedule or refund. If you're already on the water and weather turns, head to the nearest safe dock and we'll coordinate from there.

Gas is not included on any boat. Each boat goes out with a full tank, and after your rental the fuel you actually used is billed at refueling cost plus a convenience fee — or you can pre-pay for gas when you book. We'll go over fuel with you at check-in.

In most cases yes — if you're lakefront on Lake Lewisville or staying at a lakeside rental, we can arrange pickup and drop-off at your dock. Mention it when you book or send us a quick text and we'll confirm.

We meet at Copperas Branch Park in Highland Village, right on Lake Lewisville. You'll get the exact ramp, parking, and park entry details in your booking confirmation.

Absolutely — bring what you want. We don't supply a cooler, so bring your own. We just ask that you pack out what you pack in (trash bags appreciated).

Drinks are welcome — just keep everything in cans or plastic (no glass; it's actually illegal on the lake), and no red wine since it stains. Beer, seltzers, and pre-mixed cocktails in plastic are all fine. The one hard rule: the boat operator must stay completely sober — BWI in Texas carries the same penalties as a DWI, and you're personally liable.

Kids love the pontoons and the SeaDoo Switch. Child-sized life jackets are provided. Under Texas law, children under 13 must wear a life jacket any time the boat is underway.

Yes. Every rental includes Coast Guard–approved life jackets (adult and child), throw device, fire extinguisher, engine kill switch lanyard, and a quick orientation on the boat before you head out. You only bring the fun stuff — swimwear, sunscreen, snacks.

Mechanical issues are on us. If the boat has a problem that isn't caused by misuse, we'll get you a replacement, adjust your time, or refund the affected portion. Call or text us immediately and we'll handle it.

Yes — every guest (and a parent/guardian for anyone under 18) signs a liability waiver before boarding. You can sign electronically ahead of time to save time at the dock.